As the Australian cruise season for 2026/27 draws to a close, passenger feedback gathered by Cruise Passenger reveals a vibrant mix of satisfaction, constructive criticism, and anticipation for future voyages. This season saw 63 ships grace Australian shores, contributing significantly to the nation’s tourism economy and providing memorable experiences for tens of thousands of holidaymakers. The collected comments from readers offer a valuable barometer of passenger sentiment, highlighting both the triumphs and minor stumbles of the departing fleet.
Celebrity Edge: A Consistent Performer
The Celebrity Edge, now in its third consecutive season sailing in the region, continues to command a significant following, consistently praised for its exceptional service and innovative design. Passengers like Lyn Their lauded the ship’s overall experience, stating, "We got off Edge this morning. The most amazing ship. The Captain was great and was at the gangway as we disembarked. Food was the best we have had on a cruise and wonderful happy staff. We have cruised RCI for many years and loved them but Celebrity is another level." This sentiment was echoed by Steve Somer, who noted the ship’s enduring appeal: "This is my second time on Edge, first being the first cruise out of Australia on December 23. It’s as fabulous as it was." The Edge’s consistent delivery of high-quality service and amenities appears to be cementing its position as a preferred choice for many Australian cruisers.
Anthem of the Seas: A Welcome Newcomer
The 2026/27 season marked the inaugural visit of Royal Caribbean’s Anthem of the Seas to Australian waters, a debut met with considerable enthusiasm. Rowan Humphries shared a positive experience, despite inclement weather at one destination: "We just got off Anthem today for the cruise to Hobart. We had a great time on board although it rained in Hobart still had a great day out. Crew were outstanding, food, drinks and entertainment all fantastic. Well worth booking if anyone is interested." Wendy Koek further elaborated on the ship’s appeal, describing it as "a beautiful ship with the most amazing crew onboard and everything was good all round." While the overall reception was overwhelmingly positive, some minor areas for improvement were noted. Tracy Phillips Wilkinson, for instance, while thoroughly enjoying her time, pointed out specific concerns: "On board this cruise. Loved it all – food, staff. But internet is shocking and would have been nice to have heated pool. Would definitely cruise with them again." This feedback provides valuable insights for Royal Caribbean as they plan future deployments and onboard service enhancements for the Australian market.
Discovery Princess: First Impressions and Emerging Concerns
The arrival of Princess Cruises’ Discovery Princess for its maiden Australian season generated considerable interest. Lyn Steele captured the sentiment of many with her praise: "Beautiful ship. Fantastic staff and amazing food. Will miss having her in Australian waters." However, this initial positive impression was tempered by emerging concerns regarding the consistency of onboard dining. Pam Frost, who had previously experienced the ship in Alaska and Malaysia, observed a decline: "Just disembarked on Tuesday. She is a lovely ship… Great staff and crew however the standard of food is definitely dropping!" Similar sentiments were voiced by Viv Waller, who noted, "The cruise is great, the food was a bit disappointing, not as good as it used to be, not sure why." This feedback suggests a potential challenge for Princess Cruises in maintaining its renowned culinary standards across its fleet, particularly in new operating regions. The ship’s departure from Australian waters after its inaugural season will likely leave a void for those who appreciated its presence.
Disney Wonder: Magic and Value Debates
The 2026/27 season also marked the temporary farewell to Disney Cruise Line’s Disney Wonder, which has concluded its homeporting in Australia for the time being. The experience resonated deeply with many, particularly families. Manda M Lockett encapsulated the enchantment for many: "I went with friends and it was the most amazing magical cruise I have ever been on. The food was incredible, the service was awesome and the shows were spectacular… everyday was magical and I cannot wait to board a Disney ship again!" The Disney brand’s ability to deliver immersive and memorable experiences, particularly for younger passengers, remains a significant draw. However, the issue of value for money was a recurring theme. Bryce Whitfield’s comment highlighted a stark comparison: "We sailed three nights in December 2024. It was a great experience, kids loved it especially, but the value for money just wasn’t there. Way too expensive! We had a 9-night cruise in 2025, with soda packages (and my family of four had two connecting staterooms) with Royal Caribbean for less than the three-night Disney cruise cost." This feedback underscores the delicate balance cruise lines must strike between premium experiences and competitive pricing in the Australian market.
Carnival Adventure: A Tale of Two Perspectives
Carnival Cruise Line’s Carnival Adventure presented a more polarized passenger response, a reflection of the line’s distinct onboard atmosphere. Mike Leonard’s positive experience on multiple sailings, including the Melbourne Cup cruise and a South Pacific itinerary, emphasized the ship’s strengths: "Did the Melbourne Cup cruise & came back this year and did the 12-day South Pacific sailing. It was a great experience. Yes, the decor is maybe dated, but the entertainment was great, there’s lots to do. Food was great with plenty of choice and the staff were all amazing and friendly." This perspective highlights Carnival’s appeal for those seeking a lively, entertainment-focused holiday with a strong emphasis on value and a friendly crew. Conversely, Sue Sirman offered a more critical view, contrasting the ship with another Carnival vessel: "Having cruised both Splendor all the way. Sadly Adventure is not a young girl anymore and some of her problems are very evident and smelly." This divergence in opinion points to the need for ongoing fleet modernization and maintenance to meet evolving passenger expectations, even for brands known for their more casual approach.

Broader Implications for the Australian Cruise Market
The feedback from the 2026/27 Australian cruise season offers a comprehensive snapshot of passenger priorities and perceptions. Key trends emerging from the comments include:
- Service Excellence as a Differentiator: Across multiple cruise lines, outstanding crew performance and attentive service were consistently highlighted as crucial elements of a positive cruise experience. Ships with a strong service culture, such as Celebrity Edge, received particularly high marks.
- The Dining Dilemma: While many passengers praised the food onboard, a recurring concern, particularly with newer vessels like Discovery Princess, was the perceived drop in culinary standards compared to previous experiences or expectations. This suggests that maintaining consistent food quality across a fleet, especially when introducing new ships or regions, is a significant challenge for cruise lines.
- Value Proposition Remains Key: For certain demographics and cruise lines, particularly Disney, the debate around value for money remains pertinent. Passengers are increasingly discerning, comparing the cost of cruises against other vacation options and scrutinizing the inclusions and overall experience offered.
- Ship Age and Modern Amenities: While some passengers appreciate the character of older ships, as seen with Carnival Adventure, others are quick to identify signs of wear and tear. The demand for modern amenities, such as reliable internet and well-maintained facilities, is a growing expectation.
- The Power of Passenger Voice: The direct feedback loop facilitated by publications like Cruise Passenger is invaluable for cruise lines. It provides real-time insights that can inform operational decisions, service improvements, and future deployment strategies. The active engagement of readers underscores the importance of these platforms in shaping the cruise industry landscape.
As the industry looks towards the next Australian cruise season, the insights gleaned from the 2026/27 voyages will undoubtedly play a role in shaping future offerings. The consistent praise for exceptional service, coupled with the ongoing dialogue about dining quality and value, points to a dynamic and evolving passenger base in Australia, one that is keen to share its experiences and influence the future of cruising Down Under.
Looking Ahead: The Future of Australian Cruising
The Australian cruise market has demonstrated its resilience and continued growth, with the 2026/27 season serving as a testament to the enduring appeal of sea travel. The successful operations of major cruise lines and the introduction of new vessels underscore the sector’s economic significance, not only for tourism but also for port communities and associated service industries.
The consistent positive feedback for established favourites like Celebrity Edge suggests a loyal customer base that values reliability and exceptional standards. Simultaneously, the reception of newer ships like Anthem of the Seas indicates a healthy appetite for innovation and fresh experiences. However, the nuanced feedback on dining quality for ships like Discovery Princess highlights the need for cruise lines to meticulously manage their supply chains and onboard culinary teams to ensure consistency.
The debate surrounding the value proposition of premium brands, such as Disney Cruise Line, will continue to be a critical consideration for operators. As the cost of living impacts household budgets, the perceived value of a cruise holiday, relative to its price point, will be a significant factor in booking decisions.
Carnival Cruise Line’s experience with Carnival Adventure, drawing both praise for its lively atmosphere and criticism for its age, exemplifies the diverse expectations within the cruising public. This underscores the importance of targeted marketing and clear communication of a ship’s specific offerings and characteristics to align with passenger desires.
The ongoing dialogue between cruise lines and passengers, facilitated by platforms like Cruise Passenger, is essential for the sustained success of the Australian cruise industry. By actively listening to and responding to passenger feedback, cruise operators can refine their services, enhance onboard experiences, and continue to attract a broad spectrum of travellers to explore the wonders of cruising. The insights from this season provide a robust foundation for planning and delivering even more compelling cruise experiences in the seasons to come.







