Tatiana Tantri Indah Sari
- Travel Technology & Industry Innovation
- May 16, 2026
- 73 views
The Paradox of Post-Visit Satisfaction: Why Travelers Recommend But Don’t Return, Reshaping Destination Loyalty
The travel industry faces a profound re-evaluation of its long-held assumptions regarding customer loyalty, as new research reveals a significant disconnect between traveler satisfaction and their intent to revisit a…







